Reputation management is critical to practice success
posted on Tue, Apr 7 2015 10:48 am
More and more, patients are turning to online forums to describe their experiences and dissatisfaction. In fact, according to recent studies, most feedback posted online about a practice is not related to clinical outcomes. By understanding what patients want and making adjustments in all areas of patient interaction, practices can help improve the quality of feedback and their online perception.
CLICK HERE for more information about patient feedback and online commentary, as written by Lori Baker-Schena, MBA, EDD, for EyeNet (April 2015)
A research team composed of scientists from the Philippines, United Kingdom, and the United States found that – compared to manual clear corneal incisions (CCI) – femtosecond laser-constructed incisions achieve better wound sealability, a quality that may reduce the risk of surgical complications.